SOLUTIONS · CONTACT CENTER
Contact center platforms manage your customer calls, chats, texts and emails in one place, with smart routing, queues and reporting. We compare the leading providers so you get the right fit for your team — at no cost to you.
What we compare
Call routing and phone menus
Send every caller to the right team automatically.
Queues and callbacks
Manage hold times, or call customers back instead of making them wait.
All channels in one place
Calls, web chat, text and email in a single agent workspace.
Recording and reporting
Call recordings, wait times, missed calls and team performance at a glance.
For teams that talk to customers all day.
Customer support desks, sales teams, medical and dental offices, property management call lines, dispatch and service businesses.
How we help
We size it to your team
The right features for your call volume and budget.
We compare the leaders side by side
Features, integrations with your CRM, pricing and terms.
We coordinate the rollout
Setup and go-live managed with the provider.
Frequently asked questions
How is this different from a regular business phone system?
A phone system handles everyday calling. A contact center manages high volumes of customer interactions with queues, routing and reporting.
Will it work with our CRM?
Most leading platforms integrate with popular CRMs. We’ll confirm compatibility before you choose.
Do you charge for this?
No. Providers pay us; you pay their standard pricing.
1767 Morris Ave #206
Union, NJ 07083
(973) 433-5585
info@flintpathgroup.com
Flintpath Group is compensated directly by the service providers it represents. Customers never pay Flintpath any fees.
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